
CityU Product Website Redesign — A UX Case Study
Since 1973, City University of Seattle has been relentlessly reimagining higher education in the Pacific Northwest and around the world. As an accredited …
Since 1973, City University of Seattle has been relentlessly reimagining higher education in the Pacific Northwest and around the world. As an accredited …
The enrollment department was overwhelmed by the amount of leads/ students filling out intake forms. The department wanted to be able to work with potential students in a timely manner. The goals were to help the department field leads by expediting the “new student” process and helping advisors manage the incoming lead flow. To do this, we created a double-layered thank you page set up.
On the old page, finding any information on tuition was a struggle. While the university was operating from the thought process, “How can you put a price tag on your future?”, the lack of information wasn’t serving prospective students.
National University offers 100 plus online programs. Potential students would visit a desired program detail page in order to find out more information. To maintain consistency, a program detail page template is used for each of the programs offered.
We got word from National University’s legal department that how we displayed our terms and conditions needed to change to better align with the Federal Trade Commission newly passed ruling.
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