Pen & Paper
A storyboard can help designers run through a “real life” scenario that a user may experience. This can help flesh out any problems that could occur. Storyboarding can also assist with step-by-step problem solving. As the designer, you are slowing down the design process and are better able to solve issues before a site goes live. Here is the script for the storyboard of a woman having a plumbing problem and how Handyman On-Demand was there to help fix her problem:
- Maria comes home from a long day at work.
- She walks in to find her kitchen sink is broken.
- She is frustrated and doesn’t know what to do to fix the problem.
- She decides to do a Google Search on her phone for a handyman.
- Maria comes across the site Handyman on Demand.
- Maria speaks her problem into the phone saying, “My sink is broken and I need a handyman.”
- Profiles of various handymen appear.
- Maria selects a the handyman perfect for the job.
- She selects a date for the handyman to come out.
- The handyman shows up on schedule to fix the sink.
- The handyman promptly changes out the faucet and replaces it with a new one.
- Maria is very satisfied with the service and would use it again.